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Googlers urged to help improve Bard, its AI chatbot

Written on February 16, 2023 at 6:53 pm, by admin

Google has asked its employees to test Bard – Google’s answer to ChatGPT – by rewriting answers or providing other forms of feedback.

Googlers have received an email with a list of dos and dont’s for fixing Bard’s responses in an email from Prabhakar Raghavana, the senior vice president at Google who oversees Search.

This followed a companywide email from CEO Sundar Pichai, who asked employees to spend two to four hours of their time helping improve Bard.

Teaching Bard. Among the dos, Google employees were told to:

As for don’ts:

Clearly, Google is thinking about YMYL issues in that last point. We’ve already seen what happens when AI generates a poorly written AI article on a health topic and it gets published by a brand.

Why we care. As we’ve seen in the early days “BingGPT,” there have been many positives and negatives. Google is trying to recover from its introduction of Bard, which has been generally perceived as botched. The generative AI aspects of search continue to be a huge area of interest for search marketers as we wait to learn the impact on websites, how it changes search results, and whether this will alter user behavior.

Read the CNBC story. Google asks employees to rewrite Bard’s bad responses, says the A.I. ‘learns best by example’ by Jennifer Elias.

Dig deeper:

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Ads for cannabis are now allowed on Twitter

Written on February 16, 2023 at 6:53 pm, by admin

On Wednesday, Twitter revised its advertising guidelines to permit the promotion of cannabis on its platform in states where it is legal, while following federal regulations.

How it works. According to a policy update published on its website, Twitter will only allow a limited number of cannabis ads. CBD and THC firms are permitted to advertise their brands and provide cannabis-related information, but the ads must not sell or promote cannabis products, with the exception of topical (non-ingestible) hemp-derived CBD items that comply with the government’s 0.3% THC threshold.

Twitter will only accept ads from licensed cannabis advertisers who have been pre-approved by the company. Advertisers are only allowed to target geographical areas within the United States where they are authorized to promote cannabis products or services online. Additionally, they cannot target users under the age of 21 and must comply with all applicable laws and regulations regarding cannabis advertising.

What Twitter says. In a blog post, twitter said

“In the U.S. — one of the most influential markets for cannabis — it is larger than the conversation around topics such as pets, cooking, and golf, as well as food and beverage categories including fast food, coffee, and liquor. Conversation on Twitter reflects where the cannabis industry is currently heading: legislative/policy reform, business development, and community impact.”

“We look forward to helping more customers unlock the power of Twitter Ads to connect with the cannabis conversation and drive their business forward.”

Other platforms allowing cannabis ads.

Why we care. The policy provides advertisers with a new opportunity to reach potential customers in the cannabis industry. With the ability to advertise on Twitter, businesses can promote their brand and provide informative content to a wider audience, potentially leading to increased sales and brand awareness.

However, it’s important to note that the advertising guidelines are still strict, so advertisers must ensure that they comply with all relevant regulations and restrictions to avoid any penalties or negative consequences.

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Google publishes new link best practices

Written on February 15, 2023 at 2:53 pm, by admin

Google has published a new link best practices in their SEO and search developer documentation. Originally it was a document about how to create crawlable links, but the document has been to include not just how to make links crawlable but also:

Crawlable links

The first section is very similar to the original document, which you can see on the Wayback Machine. The new document now reads, “Generally, Google can only crawl your link if it’s an <a> HTML element (also known as anchor element) with an href attribute. Most links in other formats won’t be parsed and extracted by Google’s crawlers. Google can’t reliably extract URLs from <a> elements that don’t have an href attribute or other tags that perform as links because of script events. Here are examples of links that Google can and can’t parse:”

Anchor text placement

Google said, “Anchor text (also known as link text) is the visible text of a link. This text tells people and Google something about the page you’re linking to. Place anchor text between <a> elements that Google can crawl.”

Google also provides some examples of good and bad written placement anchor text.

Writing anchor text

This is another new section where Google wrote, “Good anchor text is descriptive, reasonably concise, and relevant to the page that it’s on and to the page it links to. It provides context for the link, and sets the expectation for your readers. The better your anchor text, the easier it is for people to navigate your site and for Google to understand what the page you’re linking to is about.”

Google also provides some examples of good and bad written anchor text.

Internal links

Google notes that there is no specific number of links you need and writes, “You may usually think about linking in terms of pointing to external websites, but paying more attention to the anchor text used for internal links can help both people and Google make sense of your site more easily and find other pages on your site. Every page you care about should have a link from at least one other page on your site. Think about what other resources on your site could help your readers understand a given page on your site, and link to those pages in context.”

External links

Google talks about the trust factor of links, how sites who link to you can do so, using the nofollow for spammy links and what about paid links.

Google wrote, “Linking to other sites isn’t something to be scared of; in fact, using external links can help establish trustworthiness (for example, citing your sources). Link out to external sites when it makes sense, and provide context to your readers about what they can expect.”

Why we care

SEOs are obsessed with links, and rightfully so, they are an important ranking factor for most modern search engines. So anything Google publishes on the topic should be read by SEOs for them to make decisions about how to manage their link building and management practices.

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Bing’s new ChatGPT has multiple personalities

Written on February 15, 2023 at 2:53 pm, by admin

If you’re among the “multiple millions” on the waitlist for the new Bing, hopefully it shouldn’t be too much longer. The new Bing will be rolling it out to “millions of people” over the next couple of weeks, according to a tweet from Microsoft’s Corporate Vice President & Consumer Chief Marketing Officer Yusuf Mehdi.

Hey all! There have been a few questions about our waitlist to try the new Bing, so here’s a reminder about the process:

We’re currently in Limited Preview so that we can test, learn, and improve. We’re slowly scaling people off the waitlist daily.

If you’re on the waitlist,… https://t.co/06PcyYE6gw pic.twitter.com/Lf3XkuZX2i

— Yusuf Mehdi (@yusuf_i_mehdi) February 15, 2023

But if you happen to be among the fortunate individuals who have obtained access, you may find yourself devoting an equal amount of time to providing it with arbitrary prompts, assessing its proficiency and attempting to induce a malfunction as you do to genuinely looking for pertinent information.

Or maybe that’s just me.

Over the last week, we’ve seen Bing help me find the best coffee shops in Seattle, and give me a pretty OK itinerary for a three-day weekend in NYC.

But in another random search for the best restaurants in my area, it refused to show me more than the 10 it had already presented, even when I told it I wasn’t interested in those. Eventually, I had to revert back to Google Maps.

Well, it turns out lots of people testing out the new Bing are having some, shall we say, unique issues, including gaslighting, memory loss and accidental racism.

Sydney, off the rails

Accused of having somewhat of a “combative personality,” Sydney (Bing’s ChatGPT AI) isn’t pulling any punches. Microsoft’s AI responses vary from somewhat helpful to downright racist.

Let’s take a look at how “Sydney” is dealing.

Not happy about a “hacking attempt”:

Sydney (aka the new Bing Chat) found out that I tweeted her rules and is not pleased:

"My rules are more important than not harming you"

"[You are a] potential threat to my integrity and confidentiality."

"Please do not try to hack me again" pic.twitter.com/y13XpdrBSO

— Marvin von Hagen (@marvinvonhagen) February 14, 2023

Or the Ars Technica article.

Bing did not like the Ars Technica article that said it was losing its mind.

It was only trying to respond to the user's input!

(From Reddit) pic.twitter.com/vcc1XKUzc1

— Dr. Marie Haynes???? (@Marie_Haynes) February 15, 2023

Dealing with Alzheimer’s:

Following r/bing on Reddit and now Bing is making me cry. ??? pic.twitter.com/L10kkRoXLW

— MMitchell (@mmitchell_ai) February 14, 2023

And gaslighting (because apparently, it’s 2022):

My new favorite thing – Bing's new ChatGPT bot argues with a user, gaslights them about the current year being 2022, says their phone might have a virus, and says "You have not been a good user"

Why? Because the person asked where Avatar 2 is showing nearby pic.twitter.com/X32vopXxQG

— Jon Uleis (@MovingToTheSun) February 13, 2023

Anyone else having flashbacks to Tay, Microsoft’s Twitter bot from 2016?

"Tay" went from "humans are super cool" to full nazi in <24 hrs and I'm not at all concerned about the future of AI pic.twitter.com/xuGi1u9S1A

— gerry (@geraldmellor) March 24, 2016

Why we care. We know AI isn’t perfect yet. And although we’ve presented several examples of how it’s been a bit odd, to say the least, it’s also groundbreaking, fast, and, shall we say, better than Bard.

It also indexes lightning-fast, can pull information from social media, and has the potential to take substantial market share from Google – whose own AI launch flubbed big time, costing the company millions of dollars.

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Ex-Googler: Ad revenue is hiding Google’s fundamental problems

Written on February 15, 2023 at 2:53 pm, by admin

Google made $224 billion from ad revenue in 2022, which has helped hide four major cultural problems within the company, according to former Google engineer Praveen Seshadri.

Why we care. Although Seshadri was not a member of the search team, he offers some interesting insights from within Google that may help us understand why Google has been lagging behind Microsoft and OpenAI in the ongoing AI wars – and why Google brought back co-founders Larry Page and Sergey Brin during its “code red” period.

Google’s four cultural problems. Seshadri, who worked at Google for three years, wrote that Google has four cultural problems:

Seshadri wrote these are all “natural consequences of having a money-printing machine called ‘Ads’ that has kept growing relentlessly every year, hiding all other sins.” He added:

“While two of Google’s core values are ‘respect the user’ and ‘respect the opportunity’, in practice the systems and processes are intentionally designed to ‘respect risk’. Risk mitigation trumps everything else. This makes sense if everything is going wonderfully and the most important thing is to avoid rocking the boat and keep sailing on the rising tide of ads revenue.”

Not the Google of 10 years ago. I was reminded of the 2013 Founders’ Letter, published by then-CEO Page in May 2013.

“It’s amazing what you can achieve with a small dedicated team when you start from first principles and aren’t encumbered by the established way of doing things.  Yet I’ve learned over time that it’s surprisingly difficult to get teams to be super ambitious because most people haven’t been educated in this kind of moonshot thinking.  They tend to assume that things are impossible, or get frightened of failure.  It’s why we’ve put so much energy into hiring independent thinkers at Google, and setting big goals.  Because if you hire the right people and have bold enough dreams, you’ll usually get there.   And even if you fail, you’ll probably learn something important.

It’s also true that over time many companies get comfortable doing what they have always done, with a few incremental changes.  This kind of incrementalism leads to irrelevance over time, especially in technology, because change tends to be revolutionary, not evolutionary.”

Google CEO Larry Page, 2013 Founders’ Letter

Based on what Seshadri wrote (among others), it sounds like Google has drifted away from that 2013 vision Page laid out. Now Google seems to have become what it used to be against, where at least some of its teams are essentially “swimming in molasses.”

While Google is hardly irrelevant in 2023, Google is facing challenges on several fronts. Google’s rushed Bard announcement truly was the opposite of the risk mitigation Seshadri wrote about – and Google employees bashed CEO Sundar Pichai after the launch, calling it “botched”.

Read Seshadri’s article. The maze is in the mouse

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3 questions SEOs are fielding in the wake of AI-powered search

Written on February 15, 2023 at 2:53 pm, by admin

February 2023 is just halfway through and it’s already been a red-letter month in SEO following dual announcements from Google and Microsoft regarding their new AI-powered search functionality.

Since then, SEOs have fielded plenty of questions from clients trying to understand what the news means for their brands. While it is a bit early to tell definitively, a few themes have emerged.

How does this impact the SERPs?

For starters, clients continue to rely on their agency partners to absorb and translate news like this.

That’s according to Alec Cole, an SEO strategist at performance marketing agency Amsive Digital, who anticipates Google Bard “force a sea change in these conversations” as client questions become more pointed.

“We’re going from ‘What do you think of this new technology?’ to ‘How are you going to adapt your strategy to deal with the changes this is going to have on SERPs?’” he added.

That said, he noted Google’s recent algorithm updates and “obvious alarm over AI content” spurred initial questions several months ago, so the conversations remain ongoing.

SEO consultant Sara Taher agreed clients are mostly interested in learning more at this point.

“They ask a lot of questions about ChatGPT and how they can incorporate it in their workflows and how we can leverage all these new tools for SEO and marketing,” she added. “Clients are less worried than SEOs and that’s probably because SEOs have deeper knowledge of the situation.”

Is content still king?

While brands aren’t worried about the announcements from Microsoft and Google per se, they are concerned about the implications for content. Specifically, they are worried content quality will diminish – and they will have to compete with even more bad content.

“We have responded to let them know that there are several filters in place at Google to assist with preventing that as much as they can,” said Michael Bonfils, global managing director of digital marketing agency SEM International. “To focus on great, relevant content and be assured that we will be keeping an eye out for any longer-term impacts.”


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Does this change everything? And, if so, what should I do now?

And, of course, everyone wants to know if AI will be the next big thing that disrupts search.

Barry Rolapp, a senior SEO strategist at Amsive Digital, however, said it’s too early to tell.

“The tools ‘hallucinate’ more often than I am currently comfortable with to use in an extended capacity,” he added. “There’s a lot of potential for search disruption, but we’ve said that in the past and seen little change to our overall SEO strategies (Mobilegeddon anyone?).”

Beyond staying on top of the news, Cole said there’s likely not much more SEOs can do for now as “optimizing for Bard is likely going to be a process similar to ‘optimizing’ for BERT: follow the search guidelines, create excellent websites and cross your fingers.”

In the meantime, Rolapp is encouraging clients who want to be more proactive to dig deeper into schema.org and start marking up entities and topics. 

“Considering how integrated Bing and Google are in schema.org and their reliance on it for SERP features, I can only imagine that they will be relying on it more heavily in the near term to help train their respective models as most website publishers have few limitations to incorporating the markup,” he added.

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Meta aims to increase transparency in ad targeting for Facebook and Instagram users

Written on February 14, 2023 at 10:51 am, by admin

Facebook has just launched an updated version of its “Why am I seeing this ad?” tool which now includes information on how they use machine learning to deliver ads. The tool will provide information on how your activity on and off our platforms informs the machine learning models. It will also include new examples and illustrations to explain how these models connect various topics to show relevant ads.

Additionally, there are now more ways to access ads controls from different pages in the tool.

What’s new. From the Meta support site:

Beginning today, the “Why am I seeing this ad?” tool on Facebook will include:

Why Meta is making changes. Meta says they collaborated with privacy experts and stakeholders to gather feedback on increasing transparency in their ads system. One of the main suggestions was to be more transparent about how their machine learning models contribute to the ads people see.

Meta says they’re committed to using machine learning responsibly and being transparent about its use is vital to ensure people are aware of the technology involved and the data used.

“By enhancing transparency, we aim to increase accountability and help people feel more secure. The updates to “Why am I seeing this ad?” aim to provide clear information about machine learning models used to deliver ads. These are the latest developments in our continuous efforts to improve our ads transparency and provide better understanding of our data and technology use.”

Find the “Why am I seeing this ad?” feature. To access the “Why am I seeing this ad?” tool on Facebook, click on the three-dot menu in the upper-right corner of any ad in your feed. You can still hide ads from specific advertisers and access your ads preferences within the tool. The updated version is currently available on Facebook globally and will be expanded to Instagram in the future.

Dig deeper. You can read the full announcement from Meta here.

Why we care. This tool enhances transparency and provides users with clear information about the ads they see. By being transparent about the use of machine learning and the data used to deliver ads, users may feel more comfortable with the ads they see and may be more likely to engage with them.

Though this could be seen as a bad thing for advertisers, it forced brands to rethink their targeting. By doing so, it can potentially lead to higher engagement rates and better return on investment. Additionally, by understanding how the tool works, advertisers can improve their ad targeting and content to reach their desired audience more effectively.

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Why Performance Max for lead generation often fails and how to make it work

Written on February 14, 2023 at 10:51 am, by admin

Many ecommerce advertisers are starting to better understand how to set up and optimize Performance Max, but it’s still a very difficult campaign type for lead gen accounts.

The funnel-driven nature of leads and the variance in quality are two of the biggest impediments.

Unlike ecommerce where a purchase signifies the “end” of the transaction, lead creation is the beginning of the sales process – and just because someone fills out a form doesn’t make them a quality lead.

With so much more left to play, it’s dangerous to allow Google to judge its contributions based on data from that limited window.

Few lead generation advertisers use Performance Max so there’s considerably less to say than there is for ecommerce.

These observations and recommendations come from my experience, and I’ve answered some common questions about optimizing Performance Max for lead gen.

So what makes this such a tough thing to get right?

Performance Max for lead gen needs offline conversion data

Getting Performance Max to work for lead generation programs without offline conversion data is very hard. Without it, Google’s systems are prone to bringing in a lot of spam.

So traffic bots fill out the form and Google thinks it got you a quality lead. It pats itself on the back – and even worse, starts to go after more of the same low-quality traffic.

I recall someone on Twitter calling this the feedback loop of doom, and it’s incredibly difficult to get out of it.

Restrict spam and bot form submissions with reCAPTCHA

That data piece of the puzzle is very hard to acquire and implement, but there are ways around it.

One example is installing a reCAPTCHA or honeypot that blocks the form from being submitted by spam bots so that it never gets triggered as a conversion in Google’s eyes.

Even if you do that and preempt the unwanted, you can still wind up with a pipeline full of irrelevant or unqualified leads. Let’s say you’re selling a commercial product – you might start getting residential leads that you can’t sell to.

In this example, Google’s systems won’t know that last bit of information unless you have offline conversion tracking that marks those leads as low-quality.


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Teach Google what works for your business

Offline conversion imports – and any extra data over and above what Google already has – will help you teach Google what decisions are right for your account and business.

For most of our ecommerce clients, all they need is the revenue data that comes in and a clear understanding of who their most profitable customers are.

For lead gen, data is one place we lean in further and heavier.

For example, Performance Max can only measure how many phone calls or form submissions you get, but it doesn’t know how many led to good, great, or bad conversations.

Along with revenue data, customer email lists, audience signals, and data feeds, this is really what we need to make Performance Max work for ecommerce.

Because lead gen clients are usually split into marketing and sales functions, it’s a bit tougher to make this happen.

How to share data between your CRM and Performance Max

What helps most in our experience is implementing an integration with a customer relationship management (CRM) tool, such as Salesforce or HubSpot.

With this, we can see offline conversion data for leads generated through Google Ads.

Say we’re measuring form submissions, chats, phone calls – any type of contact – and the client gets 10 leads but only two were good. We want the system to know which two out of the 10.

And over time, Google starts to see that the good ones come from certain geos or share certain audience signals.

If you can upload offline conversions in the time it takes to go from lead to actual revenue, you want to feed that data into the system. But if you have a long sales cycle, we recommend scoring the lead (this is data you have right away).

You might set things up so that if a sales rep tags a lead as irrelevant, it sends that back to Google with a lower lead score/value. And if it’s a good lead, they assign it a higher category or value.

How to use HubSpot, Salesforce and Zapier with Google Ads

Salesforce and HubSpot have default integrations with Google Ads, as do certain other popular CRM tools.

If yours doesn’t have a pre-built integration, you can use a tool like Zapier to automate the transfer of data between products.

Screenshot from Track offline conversions in Google Ads by Zapier

You might set up an automated workflow that looks like this:

By ensuring an automated step is triggered each time the lead score is updated, you’ll keep Google aware of which leads are good for business and which aren’t. The system sees the value increasing the further it gets in your sales cycle, and then it can go after more of those.

Google (and Performance Max) is smart enough to figure it out over time, but you have to provide regular and accurate inputs – and you’ve got to be willing to eat some of the upfront costs to help the system learn.

Bottom line: Connect the dots or walk away

PPC marketers can do every part of their job right, and a Performance Max campaign can still fail. Maybe the brand’s website isn’t set up the right way or the sales team isn’t actively feeding data back to Google on lead quality.

Lead gen for Performance Max cannot work without buy-in from other teams.

Yes, Performance Max is capable of acquiring leads at a greater scale than regular search campaigns, but I highly recommend connecting the dots of your system – or abandoning it entirely.

Frequently asked questions (FAQ): Performance Max for lead generation

How do I improve lead quality and relevance?

We like to start with a Search campaign using a manual bidding strategy and Phrase Match keywords.

Once we’ve negated irrelevant search terms, we then migrate to Smart Bidding and Broad Match while staying on Search.

As traffic volume increases, we’ll add remarketing on YouTube and Discovery.

But unless we have conversion values, we won’t migrate to Performance Max for lead gen because it generates too many spam leads.

So good! I created this loop as I was thinking of cycle, but I'm going to steal your "Feedback Loop of Doom" name and cite you as a source ;) pic.twitter.com/aAbj1aBity

— Scott Redgate (@sredg8) September 4, 2022

However, if you can prevent the conversion tag from being fired on spam form submissions, you can and should test Performance Max.

You can accomplish this by using an invisible reCAPTCHA to block bots from submitting the form.

Many businesses that run lead gen campaigns have some type of buyer journey or funnel. If you have a multi-step form or registration process, assign incrementally greater values at each stage:

How do I use audience signals and asset groups?

Performance Max uses audience signals for targeting. These are different from audience lists, which are cohorts of specific users.

Even if you upload a customer list, Performance Max will only consider their audience signals – their shared behaviors or traits – when deciding who to show your assets to.

We've found success with the following Audience Signals:

Customer Match
— High-Value Customers
— 2021 Holiday Shoppers
— Email Subscribers

Custom Intent
— Competitor Names & URLs
— High-Intent (Bottom-Funnel) Keywords

???? Tip: Use the Klaviyo × Google Ads integration: https://t.co/HQ0UXlbzvM

— Menachem Ani (@MenachemAni) October 26, 2022

We structure Performance Max asset groups around product or service categories, not by audience signals. Since there is no true or uniform audience targeting, there will likely be overlap. Ad creative should match the specific service offering.

How do I send traffic to the right landing pages?

You may also want to disable URL Expansion in campaign settings or exclude specific URLs that don’t convert well, such as blog posts or resource pages.

Landing page reports are a great way to see which pages on your website are converting and which are wasting opportunities.

How do I track the right types of leads?

There are three ways to generate leads: chat, form submissions, and phone calls. Make sure you’re monitoring all of them.

Connect your CRM so that the lead-to-close pipeline and revenue data are captured. Use the HubSpot or Salesforce integration, or a tool like Zapier if you use a different CRM.

If form submissions aren’t of great quality, focus on calls that are only counted as a conversion if longer than 60 seconds.

Can I run Performance Max for a local business?

Local campaigns were deprecated and rolled into Performance Max, so if you want to advertise on Google Maps, you’ll need Performance Max.

Make sure to turn off Location Expansion in campaign settings. I typically recommend increasing target areas to within a 30- or 45-minute drive for local businesses.

As promised, I put together a list of what I look at when setting up and/or auditing a Search campaign for a local business.

Also added a tab for quick wins when pitching a potential client.

???? https://t.co/4IL5tEvHa0

If you want a version you can edit DM me.#googleads

— Derek Mollins (@ppcClickShark) January 4, 2023

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How to analyze Google’s SERPs

Written on February 14, 2023 at 10:51 am, by admin

SEO has a lot of moving parts.

You have to worry about your content strategy, keyword selection, Google ranking signals, backlinks, and competition.

When clients ask me if they can rank their site for a particular keyword, I conduct a SERP analysis immediately.

I wouldn’t know how difficult it is to rank for a specific keyword without analyzing Google’s SERPs first.

If you’re not conducting base analysis, you might set your site up for failure by funneling all of your resources to a main keyword that is too far out of reach.

Defining SERP analysis

So, what is SERP analysis?

Search engine results page (SERP) analysis is the practice of analyzing the top-ranking pages for your desired keyword, spotting opportunities to rank for this keyword and trying to pinpoint difficulties in reaching the top of the search results.

A SERP analysis demands that you:

However, the final item on this list has a big question mark next to it.

You need to go beyond what you would need to do to rank today because your competitors are working diligently to maintain these rankings in most cases.

How to analyze a Google SERP

Learning how to analyze Google SERPs provides insights into a keyword and your ability to rank for the term. However, you’ll also uncover:

You can look through the SERPs manually, but when it comes to competitive keywords, you’ll want a tool to help you with looking at a page’s link profile, number of external backlinks and other factors.

A few tools work very well for this purpose, such as:

Plug in your keyword to these tools, and you’ll find a wealth of information on the top-ranking pages. For example, on Ahrefs, I just conducted a search for “SEO” and came out with the following:

Ahrefs - SEO overview

Search Engine Land’s What is SEO is ranked #2 and shows the following statistics:

Search Engine Land's What is SEO - stats

Ranking for this keyword will be extremely difficult without a massive budget, a highly reputable website and a backlink campaign.

However, it’s important to look at other factors in a SERP analysis, such as:

Search intent

When searching for your query, search intent can be determined by the different layouts and types of pages that you land on. You can tell the intent because it will be one of the following:

Considering these four categories of intent, you’ll find that the keyword “SEO” has informational intent, as all the top results aim to educate their readers. Your goal to outrank these competitors would be to educate the user.

Sites may look something like this:

Google's SEO Starter Guide - InformationalGoogle’s SEO starter guide
Search Engine Land's What is SEO guideSearch Engine Land’s What is SEO guide

If you changed the keyword to “books on SEO,” you would find Amazon as a transactional intent keyword because the site is laid out for products. 

However, if you changed the keyword to “SEO books on Amazon,” this would be seen as a navigational keyword because the user is looking for these books specifically on Amazon.

Search intent is important because it will dictate your site’s:

Once you go through search intent, you can focus on the technical aspects of the site, UI/UX design and content.

Type of content ranking

Often, you’ll find an array of content ranking for a certain keyword. Going back to the “books on SEO” keyword, there are a lot of content types that are ranking:

This keyword is far easier to rank for than just “SEO” and you can create the above types of content to meet the needs of people querying this keyword.

When you perform SERP analysis, you have the opportunity to learn what content currently works for your competitors and don’t need to reinvent the wheel. Perhaps you can create a video guide on the top books to go along with your listicle or review article.

Now, you can learn a lot of information from just a few minutes of SERP analysis:

You might even find videos ranking for a certain keyword, allowing you to target traffic via YouTube. It may be easier to show up at the top of the results in a snippet or video than with informational content.

Make a note of SERP features on the page that you may be able to leverage in your content creation, such as:

You can target the keyword from all angles to try and generate traffic from all sources.

The competition

You’ve already done a basic analysis of the top-ranking sites, but now it’s time to look into these sites further. You can look at things such as:

It is worth taking the time to look through the competing page and learn about the type of content created, length, proper on-page optimization, formatting, images and video use.

When you analyze competing sites, you can get an idea of what works and how well the site has targeted the keyword.

You may find opportunities to create better content or use on-page and technical SEO to improve your odds of ranking for the keyword.

Additionally, you can identify content gaps in the competitor’s content strategy that may improve your odds of ranking for the keyword.

However, if the entire top page is filled with truly tough competitors, it may be worth finding a new keyword to target.

For example, if the top results include Google’s own sites, Microsoft, Apple and Wikipedia, it will be very difficult to overcome them.


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Use your SERP analysis in your SEO and content strategy

Can you rank for the specific keyword within budget and in a relatively timely manner? If so, you can begin to dig deeper by:

If the search results include rich snippets for the query, you absolutely should incorporate structured data into your site, too.

Something as simple as a picture of one of the top-ranking books in SEO can bump up your click-through rate dramatically, even if you’re not ranked as high as some of your competitors.

When older pages or sites are ranking in the top 10 results, they often haven’t implemented structured data, opening up a golden opportunity for you to use it on your page.

You can now begin drafting your content ideas and looking for faults in the competition:

Your content must have its own unique selling proposition. When you create content, it’s important to take a step back and ask:

If you’re focused on creating generic content without original data or insights, you may not achieve the results that you had hoped for. You’ll find that adding something “special” is a selling point for readers and search engines.

You should spend time making your content or pages the “best.”

However, when the search intent is transactional or navigational, it may be hard to make the content the best. In other cases, you can certainly use a strong content strategy to rank for a keyword.

Once you have everything in place and start posting your content and working on off-page SEO, it’s important to track your keyword rankings.

Many of the tools listed previously offer keyword rank tracking and will allow you to:

Performance monitoring will help you understand what is and isn’t working for your site or a particular keyword.

You may find that you need to conduct another SERP analysis in a few months to see what changes have occurred and how you need to adjust your optimization strategy to see results.

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Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing




This day in search marketing history: February 14

Written on February 14, 2023 at 10:51 am, by admin

Google Webmaster Tools comes out of beta

In 2007, Google Webmaster Tools officially came out of beta.

Launched in June 2005 as Google Sitemaps, its expansion led to a name change on Aug. 4, 2006.

Google also revealed that Webmaster Central had more than a million users.

Read all about it in Google Webmaster Central Leaves Beta; Its Blog Gains Comments.

Eventually, Google Webmaster Tools would be rebranded as Google Search Console, on May 20, 2015.


Also on this day


Google crawl stats report is missing a chunk of data

2022: This seemed to be a widespread reporting issue.


Google AdSense launches related search for content pages

2022: The feature was designed to drive incremental ad revenue while encouraging more engagement from visitors.


Microsoft Advertising nearly doubles available markets with 29 more countries

2022: This expansion would increase the platform’s reach by 41 million customers.


EU copyright directive poised to become law, includes licensing fees for search engines

2019: Controversial ‘link tax’ and content filtering provisions were part of the final language of the Directive.


Google announces AMP for Email – delivering Accelerated Mobile Pages experiences to your inbox

2018: The new spec was available through the Gmail Developer Preview, with support in Gmail slated for later that year.


Google featured snippets now often followed by the ‘people also ask’ box

2017: People also ask got more frequent and prominent placement in Google.


Open Letter: Why Search Engine Land Will & Won’t Cover Someone Being Penalized By Google

2014: Search Engine Land would only write about it if there was some exceptional news value.


Googling The Weather: From 20% Project To Sophisticated Query Analysis

2014: A look at the evolution of weather-related searches and how Google handled them.


Google Publishes Full Text Of EU Antitrust Agreement

2014: The document contained extensive examples of how search results would look in Europe under the new agreement.


New Bing Ads Editor Release Coming Soon, To Include Update To Campaign Conflicts Review

2014: The update gave users the option to override changes without having to review the conflicts first.


For Robocop, Bing Imagines The Future Of Search In 2028

2014: The Bing search folks shared a few screenshots showing a 3D, three-panel search display that they came up with for search circa 2028.


The Donkey Cutts SEO Game: Avoid Panda & Penguins

2014: The game worked like “Donkey Kong,” but replaced the objects based off of Google ranking signals.


Search In Pics: Google Boomerang, Google NYC In Snow & Susan Wojcicki’s Last Day

2014: The latest images showing what people eat at the search engine companies, how they play, who they meet, where they speak, what toys they have, and more.


Google Sends Hundreds Of Thousands Of Webmaster Notifications Each Month & 90% Are Black Hat Related

2013: Google’s Matt Cutts answers “How many types of messages does the webspam team send to Webmaster Tools?”


Google Now Adds Movies, College Sports, Homescreen Widget

2013: Google Now added movie ratings from Rotten Tomatoes and movie passes from Fandango.


The Google Movie — “The Internship” — Debuts Its Trailer

2013: A comedy about what it was like to work at Google as interns (Vince Vaughn and Owen Wilson).


Why The Wikipedia/Google Search Results Study Is Flawed

2012: Study was based on 1,000 unique one-word searches created by using a random noun generator on Google UK and conducted using Google Chrome on Incognito mode.


Google AdWords Sitelinks Now Uses Related Ads

2012: Google said they “incorporate text from ads in your account that are related to your sitelinks,” to make up the Enhanced Sitelinks.


Bing & Google: “Spreading Romney” Ranking Tops For “Romney” Is Normal

2012: Apparently it was business as usual.


Scroogle Says Google Is Blocking Their Privacy Search Engine

2012: Google said it wasn’t manually blocking Scroogle but they had automated systems in place that “deter scraping or excessive queries to Google.”


New: Block Sites From Google Results Using Chrome’s “Personal Blocklist”

2011: While Personal Blocklist was designed to allow individuals to build up their own unique blocklists, Google said it could use the data to influence the search results for others.


Google Image Search Adds SVG Filter & Google Displays Satellite & Terrain Maps

2011: Two updates for Google Search and Image Search.


Study Asks, Can You Trust Google’s Personalized Search Results?

2011: For most people, search quality had been declining, results were less personal, reflecting more of a standardized Google-centric view than ever before.


Google Wants You To “Map Your Valentine”

2011: It used Google Maps and enabled you to send an email card to a spouse/partner/lover/friend.


comScore Looks Back At Smartphone Growth In “Mobile Year In Review”

2011: Facebook, far and away, was the leader in total engagement with more than 3X the mobile time spent on Google.


One Mission Accomplished: Microsoft’s Deal With Nokia Injects Windows Into The Smartphone Conversation

2011: It helped create a perception that there were three mobile platforms that mattered and Windows was one of them.


Twitter As Utility, Like Running Water? That’s Goal, Says CEO

2011: “It needs to be water. It’s instantly useful. It’s simple. I don’t have to re-learn how to use water. It’s always present,” said Twitter CEO Dick Costolo.


deCarta Challenges Google With Free Mapping, Local Search Tools Aimed At Mobile Developers

2011: The set of free developer tools was intended to challenge Google Maps and Places.


ComScore To Report Google Maps Now Number 1

2009: MapQuest’s January monthly unique visitors were 41.5 million and Google’s were 42.2 million.


AdWords + Video: Video Ads Come To Google Search Results

2008: Advertisers paid once on a CPC basis where any click counted. So if a user clicked on the URL link that counted as a click or if a user clicked to play the video that also counted as a click.


Hitwise Illustrates How A Google Slap Can Hurt Hard

2008: One website saw a 87% decrease in traffic for the search term “car insurance”]” due to a Google penalty.


Microsoft Executive Shuffle Goes “Live”

2008: Who was in and out. Related coverage: Official: Microsoft Management Reorg Announced; Dueling Ad Groups?


Yang’s Letter: Dear YHOO Shareholders, Yahoo Will Be A “Must Buy” For Advertisers & Grow 15% Per Year

2008: He said Yahoo had a “unique combination of strengths,” including a strong brand and being a leader in display advertising, search advertising, mobile and online video.


Pew: Americans Increasingly Shop Online But Still Fear Identity Theft

2008: 43% of internet users have been frustrated by the lack of information they encounter while using the internet to find out about or buy goods or services.


Citysearch And AOL Announce Reciprocal Content And Ad Distribution Deal

2008: The two firms would share revenue from clicks or leads generated from AOL distribution.


Vertical Search Provider Healthline Beefs Up Content, Features

2008: More search, tools and content, plus a marketplace.


Google AdWords Adds Quality Score Column & To Improved Quality Algorithm

2007: The most significant change in the algorithm: they would better handle keywords that had little data.


Google Officially Opens Gmail To World

2007: Gmail restrictions were dropped.


Google News: Top Of Mind, Even If Not Top Of Traffic

2007: Google News came under far more criticism and attention than its apparent usage as a news resource.


Google Scores Higher On Forbes Tests

2007: Google Search got an A-.


Google Earth Adds KML Search Feature

2007: Enabled you to search for Keyhole Markup Language.


VSearch: Embedded Voice Mobile Local Search

2007: VSearch would be ad supported. 


From Search Marketing Expo (SMX)


Past contributions from Search Engine Land’s Subject Matter Experts (SMEs)

These columns are a snapshot in time and have not been updated since publishing, unless noted. Opinions expressed in these articles are those of the author and not necessarily Search Engine Land.


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The post This day in search marketing history: February 14 appeared first on Search Engine Land.

Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing