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Google under investigation for uncompetitive practices by EU

Monday, March 25th, 2024

The EU announced it is investigating Google over potential violations of the Digital Markets Act (DMA).

If the tech giant is found to have violated the DMA, it could face fines of up to 10% of its annual turnover and may be required to divest certain business divisions.

Meta and Apple are also currently under investigation by the EU Commission for alleged breaches of the DMA.

What is the Digital Markets Act (DMA)? The DMA is a piece of legislation introduced in 2022 designed to ensure that large online platforms, called “gatekeepers”, behave in a fair way online to create a fair and open environment for online businesses. Only six gatekeepers have obligations under the DMA:

All six companies, none of which are based in the EU, were required to ensure they fully complied with DMA obligations and submit compliance reports by March 7.

DMA violation penalties. The consequences of non-compliance with the DMA includes:

Under investigation. EU antitrust boss Margrethe Vestager and industry head Thierry Breton confirmed that investigations Google is being investigated for”

App store concerns. The Commission is investigating whether Google has broken the DMA rules regarding its app stores. According to Article 5(4) of the DMA, gatekeepers (the six companies the DMA applies to) must let app developers guide users to offers outside their app stores without any fees. The Commission is concerned that Google might not be following this rule entirely as its existing measures seem to limit developers’ freedom to advertise and promote offers. They also impose charges, which reportedly make it harder for developers to communicate and make deals directly.

Self-preferencing concerns. The Commission is also investigating Alphabet to see if Google’s search results give preference to Alphabet’s own services like Google Shopping, Google Flights, and Google Hotels over similar rival services. They’re worried that Alphabet’s actions to comply with the DMA might not ensure fair treatment for third-party services listed on Google’s search results page compared to Alphabet’s own services, as demanded by Article 6(5) of the DMA.

Why we care. Tougher data privacy policies might affect Google’s capacity to deliver personalized ads and content. This could potentially reduce the effectiveness of advertising campaigns, as they may not effectively reach the desired target audience as accurately.

Additional concerns. The EU Commission is also conducting three additional investigations into Meta and Apple for:

All five investigations are expected to be complete in approximately 12 months.

What the EU is saying. EU antitrust boss Margrethe Vestager said in a statement:

Industry head Thierry Breton added:

What Google is saying. Oliver Bethell, a competition executive at Google, said in a statement:

What Meta is saying. Meta said in a statement:

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Deep dive. Read the European Commission’s announcement in full for more information.

Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing




Google SGE a top threat to brand and product terms, study finds

Saturday, March 23rd, 2024

You should expect to see “some erosion of current traffic levels” from brand-related terms as a result of Google’s Search Generative Experience, according to a new Authoritas analysis.

Why we care. Google just today announced it is rolling out SGE to users who aren’t opted into Search Labs, under the name of AI overviews. We’re still in the dark about how large of an impact the AI-generated answers will have on organic traffic. And, as Authoritas put it in their analysis:

Google SGE displayed for 91.4% of all search queries. Only 8.6% of keywords in this analysis did not have an AI-generated response.

Image source: Authoritas

Quora doing well in SGE. Question-and-answer site Quora finished “in the top 20 performing generative domains in 11 of 15 categories,” according to Authoritas.

Wikipedia was another winner, appearing in the top 20 for every category – including being the top or second-best performing domain in 11 of the categories examined.

SGE links. On average:

PPC ads. Just over 50% of keywords had paid search ads. Those ads appear above SGE 51% of the time and beneath 49% of the time, on average. Here’s a chart showing a more nuanced breakdown by industry:

Shopping Ads, meanwhile, appear below SGE 64% of the time, on average.

About the Analysis. It looked at 2,900 keywords for 251 prominent U.S. brands across 15 industry verticals. You can read it here: SGE Research Study – The Impact of Google Search Generative Experience on Brand and Product Terms

Dig deeper:

Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing




TikTok publishes lead generation best practice guide

Saturday, March 23rd, 2024

TikTok published a new guide offering best practices for lead generation on the platform.

The comprehensive 25-page document, which was released in partnership with Hubspot, provides actionable tips on:

Why we care. Even if feel confident in your lead generation abilities, this document could shed light on areas you may have overlooked. Additionally, receiving best practice guidance about TikTok directly from TikTok is clearly more reliable and trustworthy than other sources.

Lead gen forms. TikTok provides a variety of tips for boosting lead generation through forms on your website or app, such as:

Hooks. Educational videos covering finance, real estate, and career services are highly effective, according to TikTok. So the platform recommends starting by highlighting your product or service’s benefits to attract viewers. Showcase how it can enhance their lives and solve their problems, offering a glimpse into an aspirational lifestyle. By proactively addressing viewers’ challenges, TikTok claim you will engage them and increase their likelihood of purchasing your offering.

Messaging. After hooking your audience, TikTok suggests establishing trust by delivering your main message clearly and memorably. This section should encapsulate your product or service’s selling points, core narrative, and key highlights. Build credibility by emphasizing the value and benefits of your brand, compelling viewers to become interested in your offering.

Calls to action. TikTok advises concluding with a clear and compelling Call to Action, urging viewers to take the next step. Wrap up with memorable closing remarks delivered through text, voice-over, or graphics, leaving a lasting impression on your audience.

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Deep dive. Download TikTok’s lead generation playbook for more information. In order to access this document, you will be required to share some first-party data.

Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing




Google publishes Performance Max developer guide

Saturday, March 23rd, 2024

Google released a dedicated guide for developers called the Performance Max developer guide.

The document is aimed at helping developers access the necessary information to build PMax integrations more easily.

Why we care. For developers working on PMax integration, this guide consolidates all necessary information into one convenient location.

Additional improvements. Google Ads also announced several other improvements, including:

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Deep dive. Read Google’s announcement in full for more information.

Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing




Bing Deep Search is officially live for all users

Saturday, March 23rd, 2024

Bing Deep Search, an optional generative AI feature meant to help searchers with complex questions that don’t have simple answers, is now fully live for all users. Microsoft announced today that all users can now access Deep Search within Bing Search by clicking on the Deep Search button at the top of the search results page.

Bing Deep Search was originally announced in December 2023 as a search engine that goes deeper on your queries using Bing’s index and GPT-4 to give you more tailored and deeper search results. We then saw it go live briefly in early February, only to be taken down for more testing. It seemed to go live again early this month and now Microsoft is officially announcing its launch.

What is new. Jordi Ribas from Microsoft announced, “Deep search is now available. It uses our existing Bing index and leverages GPT-4 to expand and enhance your query, and determine possible intents. In this example, if your intent is the document camera, then you’d select the top option and get a full page of enhanced results.”

Here is his post:

Deep search is now available. It uses our existing Bing index and leverages GPT-4 to expand and enhance your query, and determine possible intents. In this example, if your intent is the document camera, then you’d select the top option and get a full page of enhanced results. pic.twitter.com/ZSdAVTcjoK

— Jordi Ribas (@JordiRib1) March 22, 2024

Michael Schechter from Microsoft said it is now live for “all users” compared to it going live last time we covered it.

Not for all users

— Michael Schechter (@mikeschechter) March 22, 2024

How it works. Deep Search is built on top of Bing’s web index and ranking system. It then uses GPT-4 to discern all the possible intents and variations behind the query and compute descriptions for each of them to create an “ideal set of results.”

After using a combination of querying techniques, Deep Search will surface results that typically wouldn’t appear in Search results.

Deep Search results ranking. The biggest factor is how well a page matches Bing’s expanded description. A few other relevance and quality factors mentioned were:

It is slow, very slow. Deep Search won’t load as quickly as regular search results. It may take Deep Search up to 30 seconds to complete, Microsoft said. This makes the feature sound dead on arrival – as most searchers likely won’t have that much patience.

It does seem faster to run and a lot less buggy than what I saw in early February.

Why we care. This is another variation of using AI for search results. These search results seem like they would drive more clicks than Bing Chat or Google Bard and even Google SGE. But time will tell.

Give it a try, see if you like it and if you find the results fast enough to be useful.

Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing




Digital advertisers still looking for recipe to thrive in cookieless world by Stirista

Thursday, March 21st, 2024

Marketers can’t call Google’s bluff anymore. The company finally removed cookies for 1% of Chrome users (or around 30 million people) back in January. And as the conversation around PAIR, Google’s new identity solution that allows publishers and advertisers to match first-party data to deliver personalized ads, gathers more and more momentum each day, there’s one thing we can be sure about — when it comes to the deprecation of cookies, this time, it’s for real.

With Google continually pushing back the cookie deprecation deadline, advertisers didn’t expect, or prepare, for the demise of cookies to actually happen. As a result, even with the cookiepocalypse bearing down on them, most programmatic buyers still haven’t embraced cookie alternatives.

Now, advertisers are scrambling to find the solution. And it might just be that alternative data, a type of big data that ironically went mainstream for the finance industry, might also be a gamechanger for digital advertising. Alternative data is a promising solution in the chaos of the cookie crumble.

No one is ready for cookie crunch time

Identity providers are having a heyday with creating solutions to fill in the gap that cookies will inevitably leave, spawning a number of ID solutions ranging from the Trade Desk’s Unified ID 2.0, LiveRamp’s RampID and Google’s PAIR and Privacy Sandbox. Many publishers don’t have the budget and investment capabilities to try them all out, so they’re relying on buyers to do the work for them. One alternative ID solution is expected to eventually rise to the top. 

While we wait on alternative IDs to sort themselves out, a complete reliance on first-party data still isn’t ideal, especially for smaller partners who must rely on retail media networks to provide them with that first-party data. The other methods, like contextual targeting, are beginning to fall by the wayside as advertisers continually seek the same returns provided by cookies. 

While first-party data, retail media networks, and even zero-party data still have their place, the market necessitates a number of tools to work together to support a post-cookie solution. In comes alternative data! Another soon-to-be-essential in the toolbox.

What is alternative data?

Initially used in the world of investing, alternative data went mainstream in that industry as hedge funds and investment managers began employing it to gain a leg up on competitors still heavily using its counterpart, traditional data.

In finance, traditional data consists of quarterly reports, company statements and other publicly available sources of data used to make investment decisions. Alternative data came to mean anything else, and now consists of data procured through the internet, satellite imagery, credit and debit transactions, mobile app data and more.

With time, alternative data moved beyond its initial world of hedge funds into the rest of the finance industry, and eventually, also into the hands of government bodies and policymakers, not to mention credit bureaus and commercial businesses. Now, it’s entering the world of marketing as a tentative additional solution to the cookie crisis. As traditional “cookie” data goes away, alternative data, the kind that can be acquired through geolocation information, public databases and the like, becomes part of the puzzle that replaces it.

When you layer AI tools on top of alternative data and the increasing digitization of information, the capabilities of using such large swaths of internet data and other sources becomes much easier to use. Alternative data may emerge as one of the pioneering cookie alternatives and advertisers are beginning to take note.

The boom of alternative data

The decades-long use of alternative data in the financial industry is proving to be a precursor for alternative data’s use in market research and consumer insights.

With solutions like nowcasting — a portmanteau of “now” and “forecasting,” which presents nearly real-time data to power things like dynamic pricing, alternative data may increasingly present the answer — or an answer — as the cookie continues to crumble.

The global revenue for alternative data is expected to reach $137 billion by 2030, according to Deloitte. That’s 29 times the global revenue for alternative data today. While investment management is expected to drive most of this growth, advertising may increasingly make up this revenue.

Reconciling alternative data with mainstream cookie solutions

So what does alternative data really have to do with the disappearance of cookies?

While cookies may soon be gone, newer technologies, like AI and big data analytics, are only growing. The ability of machine learning to parse through alternative data and deliver valuable insights could be a game changer in the advertising industry. 

As cookieless solutions evolve from a nice-to-have, to a need, alternative data is primed to not only serve as a useful tool for investors, but for advertisers. 

Once cookies are gone, gone, really gone, alternative data will feel very mainstream. 

Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing




4 keys to SEO and PPC collaboration in 2024

Thursday, March 21st, 2024

Every year brings a ton of change in digital marketing. In each of my 10 years in the industry, I’ve noticed that the beginning of the year can mark a surge in calls for SEO and PPC to work together. 

The difference in 2024? There’s an elephant in the room: AI.

Google’s organic and paid sides are both rushing to adopt AI. From Search Generative Experience (SGE) to Gemini (formerly Bard), the SERP results for both paid and organic are evolving almost daily.

This is sparking unrest for paid and organic marketers alike – and putting an even bigger emphasis on paid and organic teamwork, as I discussed in my recent presentation at the MarTech Spring Conference (registration required)

I’ve already covered the important reports SEO and PPC teams need to run (and share) to help each other succeed so I won’t go in-depth on those here. However, there are other key initiatives paid and organic teams need to incorporate into their joint 2024 strategies to help everyone navigate the early days of AI. They are:

Let’s take a look at each – and why it matters that we get them right.

1. Collaboration

Collaboration – which includes its close cousin, communication – has high stakes in 2024. 

Along with the usual benefits of collaboration – shared learnings, strategic alignment, gap coverage and discovering anomalies or new patterns – SEO and PPC teams can mitigate the risks of getting siloed and tackling rapid change with different agendas.

One of the trends we’ve seen develop over the last year or so (and it’s a trend Google is pushing) is a focus on first-party perspectives.

With AI certain to crowd into the SERPs (both organic and paid) as time goes on, using E-E-A-T principles on the organic side and beefing up product reviews, testimonials and case studies to support landing pages will be important.

Trading insights between teams on what’s resonating can help keep messaging and branding fresh and cohesive.

Another component of collaboration as the SERP evolves is communication on algorithm changes.

2. Funnel intent alignment

Now more than ever, thinking about a full-funnel strategy is crucial.

Your customers aren’t thinking about individual channels or tactics, but they will respond if they’re presented with the right messaging at the right time. Ensuring alignment at each stage of the funnel is crucial to building your marketing program in 2024.

Here’s a chart we use at my agency to make sure we’re mapping out – and covering – the full purchase journey: 

Mapping out the full purchase journey

Without a unified approach agreed upon by all relevant teams, you won’t have visibility into your funnel coverage.

Whatever your preferred format, you must create a touchstone that your teams can share and monitor to reduce funnel gaps or redundancies.

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3. Education and awareness of the changing SERPs

Let’s go into specifics. There are a lot of considerations in 2024:

On the paid side, we’re all intently watching the roll-out of ads in SGE because we can bet Google will figure out a way to monetize them. Since little is known about what this will look like, it’s important to:

Seeing how the ad algorithm and SGE algorithm collide and what campaign types will include it (are we all assuming it will be Performance Max?) and assessing impacts on ad inventory make SEO efforts and collaboration more critical.

As far as organic SGE, we could see an even bigger shift. No SEO can confidently say that they can optimize content for SGE because it’s even more of a black box than the traditional search algorithm. 

As SGE rolls out, some brands will win and others will lose on the organic front. PPC teams need to be prepared to either pick up the slack or (in a best-case scenario) shift the budget to other initiatives where organic gains permit.

Continuing to optimize for the user and focusing on top-of-funnel content is a great place to start as we monitor SGE impacts.

4. Shared learnings off-Google

In 2024, paid and organic collaboration must expand to platforms beyond the search engines as search behavior becomes more fragmented.

Forums like Quora and Reddit are picking up steam (even in the SERPs) on the B2B side and organic social results from LinkedIn, X and beyond continue to be pulled into query results as well (and that’s not even mentioning TikTok, which a huge chunk of younger users now use as their primary search platform).

This opens collaboration opportunities beyond the search engines. Say your founder has a viral organic post on LinkedIn or your brand happens to be dominating a juicy topic on Quora.

Both present the paid team with testing options – maybe a thought leader ad on LinkedIn or a contextual campaign in Quora.

On the flip side, paid campaigns doing well targeting certain interests or placements on social platforms can inform SEO teams that they should lean in on “hidden gems” covering the same topics.

Future-proof your search marketing efforts

When change is fast and furious, it can be easy to put your head down and focus on what’s right in front of you (e.g., what you can control). But now’s the time to be a great teammate as well. 

Whatever changes are ahead in 2024, your team will be stronger if the paid and organic sides of the house are on the same page about how to handle them.

Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing




Disney announces Google partnership as it expands ad platform

Thursday, March 21st, 2024

Disney Advertising is teaming up with Google and The Trade Desk to expand its Disney Real-Time Ad Exchange (DRAX).

The partnerships mean that users of Google’s Display & Video 360 and The Trade Desk can directly access streaming inventory on both Hulu and Disney Plus through DRAX.

Why we care. A wider range of marketers, national, regional and local, will now have easier access to ad inventory across Hulu and Disney Plus.

Why now? As businesses move their advertising budgets away from traditional TV to digital video platforms, TV networks are feeling the impact. However, streaming services like Disney Plus and Hulu are gaining traction among advertisers because of their large and engaged viewership. These platforms also provide advanced targeting, interactive features, and real-time analytics, making them competitive choices for marketers aiming to reach their target audiences efficiently.

What Disney is saying. Jamie Power, senior VP, addressable sales at Disney Advertising, said in a statement:

What Google is saying. Stephen Yap, managing director Americas for Google Marketing Platform, said:

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What is DRAX? Disney launched DRAX – which gets it names from a character the Guardians of the Galaxy movie franchise – in March 2021 as part of its advertising technology platform. DRAX, which is an automated ad platform, consolidates advertisers’ video demand to ensure that both direct-sold and programmatic deals compete fairly for Disney ad impressions.

Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing




Google Marketing Live 2024 registration opens

Thursday, March 21st, 2024

Google Marketing Live registration is now open.

The conference is Google’s annual event for showcasing its latest ad products, formats, developments, and updates.

When is Google Marketing Live. Tuesday, May 21, starting at 12 p.m. ET / 9 a.m. PT, live from Mountain View, Calif.

How to register. You can register for Google Marketing Live 2024 here. Here’s what Google is teasing:

Why we care. Google Marketing Live is where Google typically announces a slew of new products and features. Google Marketing Live 2023 was heavy on AI announcements.

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Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing




Optimizing your Performance Max campaigns with Google Ads, GA4 data

Wednesday, March 20th, 2024

Performance Max ads have been touted as an efficient way to manage Google Ads across multiple Google-owned channels, making campaign management simpler for PPC advertisers.

It combines all of Google Ads’ channel options together in one campaign and uses Google’s AI (Gemini) to optimize budgets and ad serving across all channels based on performance. 

On the surface, I’ve seen great results from our clients’ Performance Max campaigns, but it’s certainly left me wondering which channels performed best.

Imagine the learnings you could glean from the rapid testing and data collection of AI applied to your Google Ads!

It could easily help you tweak and improve channel-specific campaigns and even utilize learnings from Google Ads across other ad platforms.

Exploring Performance Max data

Delving down into Performance Max data is easier said than done. Google is careful in providing only certain insights into the campaigns.

For example, within Google Ads (and when pulling the data from Google Ads via the API), advertisers can’t parse out performance data, such as conversions or cost per conversion, by channel. And why not?

I believe Google is using Performance Max for two main goals. 

First, Google will likely realize that certain ad channels, such as Google Discover, act more as a branding interaction than a bottom-of-funnel (BOFU) interaction.

With marketers mostly being measured by performance, such as clicks and conversions, I suspect advertisers weren’t biting on these ad formats.

Performance Max allows Google a conduit to force advertisers to use channels they may not have originally chosen under the guise of overall optimized performance.

However, marketers benefit from AI-optimized ad-serving, but at a cost. We can’t remove the channels from Performance Max, which is affecting overall conversion performance.

So if Google Discover is negatively affecting performance, will Google stop showing your Performance Max ads there, or will they continue to show the ad on Google Discover to boost that ad channel’s usage at the expense of optimal click and conversion performance for your campaign? 

Unfortunately, advertisers aren’t able to adjust Performance Max channels and have relatively no visibility into ad channel performance.

And therein lies the conundrum with Performance Max. Love it for the budget optimization or hate it for the lack of performance control. 

If you, too, have a love/hate relationship with Performance Max, let me share some ways you can bend Performance Max to your marketing will through data from both Google Ads and GA4, even despite its data limitations.

As Menachem Ani shares in his 2022 article, focus your effort on guiding the AI machine.

Create broader campaigns and learn from them

When we first started testing Performance Max for a fine wine retailer we work with, at the advice of other Performance Max experts, we created very specific wine variety campaigns, such as champagne, merlot, white zinfandel, etc. However, we didn’t find this necessarily successful. 

While some wine varieties performed well, less popular varieties struggled. Even after garnering high CTR, they often didn’t result in conversion and revenue.

We shifted strategies and decided to go a bit broader. With this strategy, we determined which varieties performed strongly through revenue data. Those that performed well earned their own breakout Performance Max campaign.

When testing Performance Max, consider starting with a broader category and then learning from your data to narrow it down.

You can glean this information from GA4 using an Explorations report (or pull the data via the GA4 API) and review item sales by campaign.

This will tell you the specific categories performing well through Performance Max and could likely support their specific Performance Max campaign.

Dig deeper: How to combine GA4 and Google Ads for powerful paid search results

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Create multiple asset groups per campaign with a specific focus

Think of asset groups like you would ad groups in search campaigns. In search ad groups, it’s a best practice to group common keywords together in an ad group. Do the same with asset groups and the asset focus.

We recently ran two asset groups in a test in a Performance Max campaign for the same retailer. The asset groups had the same ad copy and extensions but different images and videos by group. 

While Google doesn’t make it intuitive, you can compare the results of two asset groups. Asset groups in Performance Max campaigns are somewhat akin to ad groups in search campaigns, but there is limited reporting in Google Ads around asset groups. 

To see how one asset group performs against another in a Performance Max campaign, navigate to the campaign in Google Ads, and instead of the default asset group Summary view, switch to the Table view:

Asset grops view - Table and Summary

The table view provides greater detail of performance by asset group, and you can customize the columns as well, allowing you to see conversion data by asset group:

Asset groups - Table view

Use different destination URLs for each asset group

However, seeing asset group performance in GA4 is a bit more difficult. Unlike ad groups, GA4 does not pass asset group information through to GA4. So, if you want to pull this data together in GA4, how can you do it? 

The simplest way is to add a tracking parameter to the asset group destination URL. For example, you could create a separate destination URL for each asset group using a parameter, such as utm_creative_format, then capture that parameter in a custom dimension in GA4. 

This would allow you to break down actual conversion and sales data by asset group in GA4 in addition to campaign. 

Ad strength isn’t always indicative of possible success

In Performance Max asset groups, more asset items (such as images, videos, etc.) typically increase your ad strength. However, Google’s definition of ad strength isn’t always indicative of likely success. 

In the example below, both asset groups have identical assets except for the visual creatives. The only differences between the two groups are:

Ad Stength and Assets table

We tested this same asset group across all campaigns for over 30 days, using a scenic asset group versus a product image asset group. 

In every case, the product image asset group featuring product bottles outperformed the scenic asset group every time, even though Google’s defined Ad Strength method implies that the scenic asset group will perform better. 

The scenic asset group often garnered more clicks and a higher CTR, but it never generated revenue over that test period – only the product image asset group did. 

While ad strength as a metric may appear to be helpful, use your actual conversion data from 

Set your ROAS high, then go higher

If you set your ROAS goal at 200%, then you’ll get around 200%. But what if you set it higher? 

One of Performance Max’s greatest strengths is its ability to maximize budget to achieve your desired ROAS. Push it to the maximum and use Performance Max for what it’s good at.

Check your outcomes in GA4 and Google Ads to see how the change impacts performance.

Beware of the cross-network default channel grouping

Performance Max campaigns appear as “cross-network” in GA4’s default channel groupings. Rolling all campaigns together under this aggregate grouping to evaluate performance can be tempting. 

However, because Performance Max is AI-assisted, combining new campaigns with existing ones won’t provide the true clarity that individual campaign-level reporting will. Avoid the temptation to evaluate Performance Max on an aggregate level in GA4.  

Courtesy of Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing




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